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Whatsapp configuration guide

[ht_message mstyle="danger" title="Important Limitation (iOS Devices)" show_icon="" id="" class="" style="" ]iOS devices

[ht_message mstyle="danger" title="Important Limitation (iOS Devices)" show_icon="" id="" class="" style="" ]iOS devices don’t show push notifications while using the built-in Captive Network Assistant (CNA). Since WhatsApp sign-in depends on these notifications, guests using an iPhone or iPad won’t receive the message while on the splash page. Because of this, the Sign in with WhatsApp option is hidden on iOS devices in the CNA. To use it, exit the CNA window and open the page in Safari. [/ht_message] [ht_message mstyle="alert" title="Hardware Walled Garden Entries" show_icon="" id="" class="" style="" ]You must add the following entires to your configured hardware's walled garden/ACL before completing the steps in this guide or guests will be unable to receive Whatsapp messages.
  • whatsapp.com
  • whatsapp.net
  • 17.249.0.0/16
  • 17.252.0.0/16
  • 17.57.144.0/22
  • 17.188.128.0/18
  • 17.188.20.0/23
[/ht_message] This guide covers the steps required to connect your account and allow guests to connect using their Whatsapp number.
  1. Login to your Smart WiFi dashboard
  2. Integrations > Other Apps
  3. Click WhatsApp Tile
  4. Click the Login with Facebook button
    1. Click Continue to accept permissions on the pop up after logging in
  5. Select your Business Portfolio and Business Account
  6. Click Next
  7. Use a new or existing WhatsApp number
    1. Phone Number
      1. Select your desired phone number if you have one, otherwise enter the required information to complete a New WhatsApp number verification process
      2. Click Next
      3. Enter the code you receive
      4. Click Confirm
      5. Click Add Payment Method and add your desired payment method.
        1. This must be completed before you will be able to send messages. 
      6. Click Finish
  8. You should be redirected back to the Smart WiFi platform, now with your WhatsApp Settings populated
  9. Click Manage Templates via Meta
    1. In META’s Message Templates page, click Create Template
      1. Select the Authentication option
      2. Click Go to template library
      3. Select the category Authentication, and subcategory Verify User
      4. Click the option login_code
        1. Name your template: login_code
        2. Code delivery setup: Copy code
        3. Click Submit
  10. Return to your Smart WiFi dashboard
  11. Using the menu panel to the left select Network > Hotspots
  12. Click Edit for your desired hotspot
    1. Under the Login Methods, turn WhatsApp ON and click Options
    2. WhatsApp Template Name: login_code
    3. Verifcation Instructions
    4. Disclosure Statement(s)
  13. Click Submit
  14. Using the menu panel to the left select Network > Splash Pages
    1. Edit the splash page currently in use by your desired hotspot
    2. Using the elemental selector to the right, select Social Connect Buttons
    3. Drag the Sign in by WhatsApp button onto your Splash Page
  15. Your hotspot now offers WhatsApp as a login method.